Responsible Gambling
The document emphasizes the implementation of an Over 18 Policy, including verification checks for customers. It provides guidance for parents, encouraging them to address concerns about underage gambling and offering support options.
The text covers various aspects, including betting history and self-assessment questions to help individuals gauge their gambling habits. It stresses the importance of maintaining control and outlines signs that may indicate problematic behavior. The article encourages users to seek assistance from reputable organizations listed on the Betandreas website, ensuring confidentiality.
Responsible Gambling Policy for Minors
If you are below the age of 18, kindly refrain from attempting to create an account with Betandreas.
As a socially conscious operator, Betandreas upholds an Over 18 Policy and is dedicated to preventing underage gambling. Betandreas conducts verification checks on its customers. Therefore, should you choose to register an account, please understand that proof of age and identity may be requested, and cooperation is appreciated.
Guidance for Parents
If you harbor concerns that your children or individuals under the age of 18, whom you know, might be engaged in gambling on this site or have access to personal and account details enabling such activities, various options are at your disposal to address the issue.
Family and Friends
It is acknowledged that a person developing a gambling problem affects not only them but also their family and friends.
Dealing with such situations can be challenging. The key is to provide support consistently and outline additional support options when the individual is ready to consider them. Refer to the “Getting Assistance” section on the website for details on leading organizations that may directly assist customers.
Betting History
In the account/bet history sections, you can review a comprehensive record of your previous bets and withdrawals, along with your current account balance. Various filters are available to refine your search, allowing you to precisely track what you’ve wagered, won, and lost, including details of when and how much.
Maintaining Control
Below is a set of self-assessment questions to help gauge whether you might be spending excessive time and/or money on gambling.
- Have others criticized your gambling?
- Have you ever lied to conceal the amount of money or time spent on gambling?
- Do arguments, frustrations, or disappointments trigger a desire to gamble?
- Do you gamble alone for extended periods?
- Do you skip work to gamble?
- Do you gamble as a way to escape from a dull or unhappy life?
- Are you hesitant to use ‘gambling money’ for anything else?
- Has gambling led to a loss of interest in family, friends, or pastimes?
- After losses, do you feel compelled to win back your money quickly?
- When funds run out during gambling, do you feel lost and desperate, needing to gamble again immediately?
- Do you gamble until your last penny is gone?
- Have you resorted to lying, stealing, or borrowing to obtain money for gambling or to settle gambling debts?
- Does gambling make you feel depressed or anxious?
If you find yourself answering ‘yes’ to even a few of the above questions, you are encouraged to consider reaching out to one of the organizations listed in the Getting Assistance section below to discuss your situation. All organizations ensure complete confidentiality.
Additionally, please keep in mind these five tips as a guide to promoting responsible gambling:
- Gamble only if you still find it enjoyable.
- View the money lost as the cost of entertainment and accept losses as part of the game.
- Avoid gambling to recover losses.
- Set and adhere to monetary and/or time limits.
- Refrain from borrowing money for gambling.
Getting Assistance
If you find yourself in need of support and assistance due to betting or gaming, there are several organizations that provide advice and help.
- GamCare: GamCare is a leading authority on offering support, advice, and counseling to individuals affected by gambling problems.
- Gambling Therapy: Gambling Therapy provides a helpline and a forum for gamblers to discuss any issues they may be facing.
- Gamblers Anonymous: Gamblers Anonymous is a fellowship of individuals who have come together to address their own gambling problems and assist other compulsive gamblers.
- Be Gamble Aware: It is administered and funded by an independent charity, the Responsible Gambling Trust, operating as GambleAware.
- GamBlock: It provides a service for individuals experiencing gambling problems that blocks access to gambling websites.
Account Closure and Self-Exclusion
If you wish to close your Betandreas account, please contact the Customer Support. In most cases, there will be an option to reopen your account. However, if you request permanent closure, it will be honored under all circumstances, and reopening will not be permitted.
Self-Exclusion
If you have concerns about your gambling activity and feel you can no longer afford to continue spending time or money with us, you have the option to self-exclude. This voluntary fixed term denies you access to the betting services, with periods ranging from a minimum of 6 months to a maximum of 5 years, or permanently.
Key points to consider with self-exclusion:
- Betting and depositing with Betandreas will be restricted during this period.
- Once self-excluded, the agreement is final and cannot be changed.
- Betandreas will close any accounts detected under your name during the self-exclusion period.
- Outstanding balances in your account can still be withdrawn upon requesting self-exclusion.
- Update your contact details to prevent the opening of new accounts during self-exclusion.
You can activate self-exclusion by contacting Customer Support. While It is strived to process closure/self-exclusion requests promptly, the timeframe may vary based on the contact channel. Bet Andreas is not liable for any losses before closure or self-exclusion takes effect. Closure/self-exclusion becomes effective upon confirmation from the Customer Support. If you discover an open account after requesting closure/self-exclusion, contact Customer Support immediately.